Where Money Make Money

Monday, November 2, 2009

Juran's Trilogy

He also developed the "Juran's trilogy," an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control and quality improvement.

Transferring quality knowledge between East and West
During his 1966 visit to Japan, Juran learned about the Japanese concept of Quality Circles which he enthusiastically evangelized in the West. Juran also acted as a matchmaker between U.S. and Japanese companies looking for introductions to each other.

Later life and death
Juran was active well into his 90s and only gave up international travel at age 86. His accomplishments during the second half of his life include:

Consulting for U.S. companies such as Armour and Company, Dennison Manufacturing Company, Merck, Sharp & Dohme, Otis Elevator Company, Xerox, and the United States Navy Fleet Ballistic Missile System.
Consulting for Western European and Japanese companies such as Rolls-Royce Motors, Philips, Volkswagen, Royal Dutch Shell and Toyota Motor Company
Pro-bono consulting for Soviet-Bloc countries (Hungary, Romania, Czechoslovakia, Russia, Poland, Yugoslavia)
Founding the Juran Institute and the Juran Foundation.
In 2004, he became honorary doctor at Luleå University of Technology in Sweden.

Juran died of a stroke at age 103 in Rye, New York.